frequently asked questions

everything you need to know before ordering your portrait

  • head to our order page and fill in the form - tell us about your pet, pick their drink, and upload some photos. olivia will get back to you within 24 hours to confirm the details and send a payment link. easy as that.

  • we have three options:

    • single pet, 8×10" canvas - £120

    • single pet, 11×14" canvas - from £140

    • two pets, 11×14" canvas - from £170

    11×14" canvases come in two styles: flat (fits in a picture frame) or gallery (chunky canvas, ready to hang as-is, +£10). all prices include free delivery across the UK & Ireland. custom additions like emblems, backgrounds, or extra details may have an additional cost — we'll always confirm before you pay.

  • we currently offer two canvas sizes: 8×10” and 11×14”. the 8×10” is perfect for a shelf or mantelpiece. the 11×14” is our most popular - big enough to be a real statement piece. for 11×14” canvases, you can choose between flat (slim, fits in a picture frame) or gallery (chunky canvas, ready to hang as-is, +£10).

  • the clearer the photo, the better the painting. here's what helps:

    • close-up, front-facing shots work best

    • natural lighting (no harsh flash)

    • multiple angles are a bonus - you can upload up to 5 photos

    • don't worry if the photo isn't perfect - we'll let you know if we need a better one

  • absolutely. guinness, espresso martini, glass of rosé, a cheeky g&t, a pint of harp, a cocktail you just made up - you name it. if your pet has a favourite tipple (or you do), we'll paint it.

  • yes! our two pets option (11×14” canvas, £170) puts both pets side by side, each with their own drink. perfect for the household where picking a favourite isn't an option.

  • of course. want your dog in a football jersey? a specific background scene? a little accessory? just mention it on the order form. custom additions may have a small extra cost depending on complexity - we'll confirm pricing before you pay.

  • most paintings are completed within 1-2 weeks from when we confirm your order and receive payment. we only take on a limited number of commissions at a time so every painting gets the attention it deserves.

  • yes - we deliver free across the entire UK and Ireland. if you're further afield, get in touch at petswithapint@gmail.com and we'll see what we can do.

  • if you're happy for us to sell prints and merchandise featuring your pet's portrait, you'll get 10% off your order. it's completely optional - just tick the box on the order form. your pet might end up on a mug. celebrity status.

  • absolutely - pet portraits make brilliant gifts. just note on the order form that it's a gift and we'll make sure no spoilers end up in the wrong inbox. if you need it by a specific date, let us know and we'll do our best.

  • not yet, but we're working on it! follow us on Instagram or Facebook to be the first to know when prints and merch go live.

  • after you submit your order request, olivia will review the details and send you a payment link. no payment is taken until you've confirmed everything and you're happy with the plan.

  • we want you to love your portrait. olivia will check in with you during the process and make sure everything's on track. if something's not right, we'll work with you to fix it.

still have questions?

drop us a message at petswithapint@gmail.com or send us a DM on Instagram - we're always happy to chat.

ready to order?

ORDER YOUR PORTRAIT